Taking care of patients is your top priority.
Taking care of your calls is ours.
Don’t leave your patients at risk.


Improve quality care by accurately answering every patient's call

  • Reliable agents. HIPAA certified agents with extensive training in customer care, individual accounts, smart transfers, emergency dispatch training and multilingual capabilities
  • Dependable technology. HIPAA secure messaging, appointment setting software, web portal features, proactive redundancy systems that are ready for anything that arises unexpectedly
  • Personalized service. Customized account programming, individual account manager, prompt response times and 24/7 support team
  • Accuracy first. Superior on-call service, precise call escalations, quality assurance monitoring, all calls recorded, 100% HIPAA compliant and continuous training

Customized plans to fit your patients and your practice.

24/7 Live Answering Service - Secure Messaging
Secure Messaging

We know HIPAA Compliance is crucial, so we have teamed up with OnPage to offer secure messaging.

24/7 Live Answering Service - Secure Messaging
Messaging Portal

Access your calls online from your computer or smartphone with our HIPAA compliant, secure messaging portal.

24/7 Live Answering Service - Appointment Schedling
Smart Transfers

Messaging is just the beginning. Let us patch calls to you and escalate as needed based on your requirements.

24/7 Live Answering Service - Secure Messaging
Post-Discharge Calls

Access your calls online from your computer or smartphone with our safe, secure messaging portal.

24/7 Live Answering Service - Message Delivery
Nurse Triage

Our nurse line provides advice to your patients about healthcare decisions by answering their questions and understanding their symptoms.

24/7 Live Answering Service - Secure Messaging
Patient Outreach

Improve patient communication through appointment reminder calls, patient information update calls, screening result calls and post-appointment check-in calls.

24/7 Live Answering Service - Secure Messaging
Appointment Setting

Let us answer your calls, schedule appointments and keep your calendar up to date.

24/7 Live Answering Service - Virtual Receptionist
Reporting

Learn more about your calls and your business with our custom reporting solutions.

24/7 Live Answering Service
Multilingual

We have the ability to answer calls in languages other than English and translate back responses to callers.

24/7 Live Answering Service - Secure Messaging
Call Overflow

When there are too many calls and not enough people, let Clementine pick up so no patient is left waiting at any time of the day.


“Clementine provides agents that are pleasant and professional to answer my phones when my staff can’t be there.”
- Dr. Cameron, Dentist

“There are times my patients need answers right away. When I can’t be there, Clementine is.”
- Dr. English, Endocrinologist

“Clementine is both reliable and fast. That’s important to me, because when there’s an emergency, there’s no time to waste.”
- Dr. Miller, Orthodontist

"When it comes to their kids' health, parents want immediate answers. Clementine helps us provide that type of service.”
- Dr. Owen, Pediatrician

“Having Clementine answer our office’s calls after hours and during holidays gives me peace of mind.”
- Dr. Thams, Physician

Don't leave your patients at risk. Learn more.

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