Keep residents happy. Increase leasing opportunities.


Drive revenue by answering every call.

  • Reliable agents. Professional agents with extensive training in individual accounts, customer care, smart transfers, custom dispatching, call escalations and conditional questioning
  • Advanced technology. Appointment setting software, web messaging portal, Salesforce integration, phone app and third-party integrations
  • Dependable service. Quality assurance team, 24/7 IT support, backup technology for phone systems, Internet and generators
  • Completely customized. Tailored services including personalized plans and pricing, custom script development, fully customized reporting and a dedicated account manager

Who we serve

Apartments
Real Estate
Condo Associations
Leasing Companies
Service Lines
Hospitality
Communities
Properties
24-Hour Emergency Maintenance
Leasing Qualifications

Customized services to fit your business.

24/7 Live Answering Service - Qualified Leasing Questions
Qualified Leasing Questions

Our agents use your pre-determined set of qualifying questions to screen your potential tenants.

24/7 Live Answering Service - Call Screening
Call Screening

You decide when and how calls reach you, and Clementine will filter communications accordingly.

24/7 Live Answering Service - Customized Escalation
Customized Escalations

Our agents use your parameters and requirements to ensure callers go to the correct place every time.

24/7 Live Answering Service - Secure Messaging
Appointment Setting

Let us schedule your appointments and keep your calendar up to date.

24/7 Live Answering Service - Message Delivery
Call Overflow

When there are too many calls and not enough people, let Clementine pick up so no caller is left waiting at any time of the day.

24/7 Live Answering Service - Secure Messaging
Multilingual

We have the ability to answer calls in languages other than English and translate back responses to callers.

24/7 Live Answering Service - Virtual Receptionist
Messaging Portal

Access your calls online from your computer or smartphone with our HIPAA compliant, secure messaging portal.

24/7 Live Answering Service - Secure Messaging
Smart Transfers

Messaging is just the beginning. Let us patch calls to you and escalate as needed based on your requirements.

24/7 Live Answering Service
Reporting

Learn more about your calls and your business with our custom reporting solutions.

24/7 Live Answering Service - Secure Messaging
Virtual Receptionist

When you can’t be there, our professional virtual receptionist acts as an extension of your business.


“Hiring Clementine was an easy choice. Being able to trust my incoming communications to an answering service has saved me time and money while I manage other areas of my business.”
- Lori, Property Manager

“My residents have been happier since I hired Clementine to answer their calls round-the-clock. Now, when there’s a maintenance request, emergency or other concern, Clementine handles the situation.”
- Christopher, Apartment Complex Manager

“Sometimes, our phones get so busy we just can’t keep up. We love letting Clementine get to what we can’t."
- David, Leasing Agent

"When there’s an emergency, I need to know right away. Clementine knows what does and doesn’t need immediate attention, and that’s important to me and my tenants."
- Jennifer, Apartment Building Manager

Increase resident satisfaction and drive revenue. Learn more.

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