Crisis Lines Answering Service

When your callers need assistance, our experienced agents are always there.

You can’t predict when emergency calls on crisis lines will roll in, and that’s why you need someone available to answer 24/7. Clementine’s agents are trained to be HIPAA compliant, knowledgeable, and empathetic so you can feel comfortable letting us manage your incoming calls. Not only that, but we will also answer in a timely manner so we can assist and transfer calls right away. With smart transfers that allow completely customized dispatching and scripting for your callers, Clementine handles these sensitive calls for your crisis line as you would.

Clementine’s agents are trained extensively to be able to handle crisis line calls and only our most experienced agents are entrusted with these important communications.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Name*
Accept Privacy Policy*
SMS Policy
By checking this box, I consent to receive customer care, account notification, or marketing/promotional SMS messages from Clementine Answering Service. Reply STOP to any message to opt-out; Reply HELP for support or visit http://acena.com/; Message and Data rates apply; Messaging frequency may vary. For more information on how we protect your privacy, visit our Privacy Policy and SMS Terms & Conditions.




Services for your practice include:

  • HIPAA Secure Messaging App
  • Smart Transfers
  • Call Overflow
  • HIPAA Secure Web Portal
  • Call Escalation
  • Experienced Agents

“Clementine’s agents are trained to be professional and compassionate. That’s why I’m comfortable with them answering our calls.”
- Dr. MacDonald, Therapist

“When patients call in, they expect complete confidentiality with their information. Clementine’s HIPAA compliant service ensures that’s always the case.”
- Dr. Fletcher, Psychiatrist

See for yourself!


Let Clementine take care of your calls and your callers so you can simply carry on.

CONTACT US

Still have some questions? Check out our frequently asked questions page for answers.