Home Health Care

Give your patients top-notch service, round-the-clock

Whether you provide companion services, personal care or skilled care, Clementine’s team of live agents can give you more time in the day by handling all of your incoming communications. Before taking over your calls and emails, our agents undergo extensive customer care training and shadow some of our most experienced agents to ensure you’re always receiving top quality communication.

Benefits of Clementine’s service include HIPAA compliance, secure messaging, customized scripting, on-call accuracy, 24/7 call coverage, reporting, experienced agents and more.

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By checking this box, I consent to receive customer care, account notification, or marketing/promotional SMS messages from Clementine Answering Service. Reply STOP to any message to opt-out; Reply HELP for support or visit http://acena.com/; Message and Data rates apply; Messaging frequency may vary. For more information on how we protect your privacy, visit our Privacy Policy and SMS Terms & Conditions.




Services for your practice include:

  • HIPAA Secure Messaging App
  • HIPAA Secure Web Portal
  • Virtual Receptionist Services
  • Smart Transfers
  • Post-Discharge Calls
  • Call Overflow
  • On-Call Triage
  • Patient Outreach

“We became much more efficient and effective when we started having Clementine help with post-discharge calls.”
- Henry, home health care manager

“Home health care requires privacy. Clementine’s experience with HIPAA sealed the deal and we’re happy to be working with them now.”
- Deborah, office manager

See for yourself!


Let Clementine take care of your calls and your callers so you can simply carry on.

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Still have some questions? Check out our frequently asked questions page for answers.