Hotel Answering Service

Reward your guests with superior service. Let Clementine answer.
Loyalty in the hotel industry can be fleeting. Unless customers experience exceptional service or have a remarkable stay, they may end up taking their business elsewhere the next time they book a room. To prevent lost business and lost revenue, let Clementine pick up your hotel’s calls.

Our trained and experienced agents offer 24/7/365 service so guests can always get the answers they need and feel like they are being heard. We can even help handle your reservations. Give your guests the attention they deserve by letting Clementine answer for you.

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By checking this box, I consent to receive customer care, account notification, or marketing/promotional SMS messages from Clementine Answering Service. Reply STOP to any message to opt-out; Reply HELP for support or visit http://acena.com/; Message and Data rates apply; Messaging frequency may vary. For more information on how we protect your privacy, visit our Privacy Policy and SMS Terms & Conditions.




Services for your hotel include:

  • Secure Messaging App
  • Conditional Questions
  • Lead Capture
  • Secure Web Portal
  • Custom Dispatching
  • Virtual Receptionist

“When it comes to our guests, we won’t settle for anything less than the best. Clementine was the easy choice for an answering service for our hotel because they provide premier service at an affordable price.”
- Emilia, Hotel Manager

“Potential customers call at all hours to inquire about our hotel and rates, but I can’t always be there to answer. When we don’t have time to pick up, Clementine does.”
- Timothy, Assistant General Manager

See for yourself!


Let Clementine take care of your calls and your callers so you can simply carry on.

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Still have some questions? Check out our frequently asked questions page for answers.