Urgent Care Answering

During your busiest times, Clementine will keep operations running smoothly.

Your patients deserve quality care 24/7/365, and we’ll help you make that happen. As busy times at your urgent care clinic fluctuate and patient needs are unpredictable, Clementine will be there to assist you, day or night. Our agents can manage your call overflow and virtual receptionist services and can even escalate emergency calls to doctors when necessary. Benefits of Clementine’s service include HIPAA compliance, secure messaging, customized scripting, on-call accuracy, 24/7 call coverage, reporting, experienced agents and more.

Clementine provides multilingual capabilities and places patient care at the forefront of every interaction. We have dependable technology and redundancy systems in place so you’ll never experience a disruption in your service, even in the event of an emergency. Day or night, let Clementine answer.

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Services for your practice include:

  • HIPAA Secure Messaging App
  • Virtual Receptionist
  • Smart Transfers
  • Post-Discharge Calls
  • HIPAA Secure Web Portal
  • Call Overflow
  • On-Call Nurse Triage
  • Patient Outreach

“It’s reassuring to know that Clementine manages our calls and treats our patients with the same high-quality service we provide.”
- Fatimah, Receptionist

“I appreciate Clementine’s calming demeanor when they answer my calls because patients seeking urgent care are oftentimes panicked and afraid.”
- Dr. Roth, Surgeon

See for yourself!

Let Clementine take care of your calls and your callers so you can simply carry on.


Still have some questions? Check out our frequently asked questions page for answers.