Funeral Home Answering Service

Let Clementine answer your calls calmly and compassionately.

When families reach out to your business for funeral services, their calls are taking place under stressful circumstances. After losing a loved one, they are looking to have their needs met quickly and simply while speaking to someone who is compassionate and patient. It’s far more comforting to speak with a live person about viewing and funeral information than to listen to a long recording. We understand the importance of these interactions and train our agents to assist callers with immense customer care.

Before answering your customer’s calls, our agents undergo extensive training programs and shadow some of our most experienced agents. They also undergo routine refresher courses and are monitored by our quality assurance department to ensure high quality service every time. After hours, weekends, holidays, everyday … Let Clementine pick up.

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Services for your business include:

  • Smart Transfer
  • Conditional Questions
  • Secure Web Portal
  • Messaging Options
  • Customized Scripting
  • On-Call Accuracy

“When families reach out to us for funeral needs, their emotions are typically running high. I trust Clementine to answer promptly and speak to our callers professionally and compassionately.”
- Cynthia, Funeral Home Director

“One of my number one priorities for an answering service is having agents who are empathetic and caring. Clementine’s agents carry themselves that way during every client interaction.”
- Phillip, Funeral Home Director

See for yourself!

Let Clementine take care of your calls and your callers so you can simply carry on.


Still have some questions? Check out our frequently asked questions page for answers.