Hospice Answering Service

Provide compassionate, quality care when your patients need it most

In the stressful and uncertain days of hospice, patients and their families look to you for comfort and support. When family members have questions or concerns, the last thing you want is for them to be greeted by an automated agent or voicemail machine. Clementine’s hospice answering service team is trained to be an extension of your hospice center. The team treats each and every caller with the attention and care you would give.

Benefits of our live answering as your hospice answering service include HIPAA compliance, secure messaging, customized scripting, on-call accuracy, 24/7 call coverage, reporting, experienced agents and more. We offer multilingual capabilities and place patient care at the forefront of every interaction. 24/7, weekends, holidays, everyday…Clementine Answers.

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Services for your practice include:

  • HIPAA Secure Messaging App
  • Smart Transfers
  • Experienced Agents
  • HIPAA Secure Web Portal
  • Call Overflow
  • Virtual Receptionist Services

“Nobody who reaches the point of calling for hospice wants to be put on hold or leave a tearful message, and Clementine makes sure that never happens.”
- Nurse Collins, pediatric nurse

“Compassion is crucial for us. Clementine’s agents show theirs with every call they take for us.”
- Marilyn, hospice director

See for yourself!

Let Clementine take care of your calls and your callers so you can simply carry on.


Still have some questions? Check out our frequently asked questions page for answers.