Improve quality care by accurately answering every patient’s call

  • Reliable agents. HIPAA certified agents with extensive training in customer care, individual accounts, smart transfers, emergency dispatch training and multilingual capabilities
  • Dependable technology. HIPAA secure messaging, appointment setting software, web portal features, proactive redundancy systems that are ready for anything that arises unexpectedly
  • Personalized service. Customized account programming, individual account manager, prompt response times and 24/7 support team
  • Accuracy first. Superior on-call service, precise call escalations, quality assurance monitoring, all calls recorded, 100% HIPAA compliant and continuous training